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    How to Cancel Delivery Dockets
    How to Cancel Delivery Dockets

    How to Cancel Delivery Dockets

    Introduction to Cancelling Delivery Dockets

    When you create a delivery docket in Thrive, the delivery is ‘undelivered’, until you update the system to say a docket was cancelled. This guide will show you how to cancel your delivery dockets.

    Table of Contents

    • Introduction to Cancelling Delivery Dockets
    • Table of Contents
    • Video walkthrough on how to Cancel Delivery Dockets
    • How to cancel a delivery docket

    Video walkthrough on how to Cancel Delivery Dockets

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    Note: If you’re looking to create a Delivery Docket, see How to create a delivery docket

    How to cancel a delivery docket

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    Note: Cancelling a Delivery Docket will reset The amount of goods delivered for this delivery docket on your Sales Order - you will need to create a new Docket and complete it, to complete the Sales Order.
    1. Open the overflow menu for a delivery docket, and click transaction status
    2. In the popup, open the dropdown and choose cancel.
    3. Click Update.
    4. Your delivery docket is now cancelled.
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